Advances in Services Innovations - Dieter Spath & Klaus-Peter Fähnrich

Advances in Services Innovations

By Dieter Spath & Klaus-Peter Fähnrich

  • Release Date: 2006-12-02
  • Genre: Engineering
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The book documents the state-of-the-art in Services Science. It combines contributions in Service Engineering, Service Management and Service Marketing and helps to develop a roadmap for future R & D activities in these fields. The book is written for researchers in engineering and management.

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